Terms and Condition of sales

When you use WelcomeArtist.com generally or make a purchase or use any other services provided by WelcomeArtist Social Technologies Limited, you agree to the following terms in this page and additionally agree to the terms listed below which includes:

  1. The global site usage terms and conditions.
  2. The buyer terms and condition
  3. Our privacy policy which includes our cookie policy
  4. Our content and Copyright policy
  5. Our Delivery, returns and refund policy
  6. Our dispute resolution policyAdditionally, if you are a seller, the following applies to you :
  7. The seller terms and conditions
  8. The vendor privacy policy
  9. The commission and fees policy

We will provide you a quick summary of the main points as a courtesy than throw a lot of legal jargon only: (However, be aware that the only legally binding text are the full text documents in the links above which we highly recommend you to read)

  1. Artists normally ship in 1-2 business days unless exceptional delays occur. Usually shipment happens on the same day whenever feasible. (Our order placement cutoff time is 2pm / 14:00 CEST after which shipping on the same day is impossible)
  2. We have a liberal 14-day no questions asked returns policy. However, you pay the shipping costs involved (both for sending us and for receiving the products [We deduct the shipping costs from the refund] ) unless the received product has a defect. If your order had free shipping, you only pay for the cost to return the product.
  3. We use cookies and other analytics tools to help us provide you a high quality service and keep it improving.
  4. We respect your privacy and have strict no spam policy. We NEVER sell your data to anyone and we are very strict about this.
  5. Delivery times are quite competitive and we always enforce use tracking for original works. Please refer to the delivery, returns and refunds policy in the link above
  6. Our customer care can always be reached from our contact page. Happy shopping everyone and hope we can live up to the high standards that we aspire to achieve.
  7. We are implementing GDPR principles and you have the right to remove your data for our website following set procedures. You can download a copy of your data which we hold and choose to opt out of cookies which you do not agree to.